How to... Get Your Travel Insurance Claims Paid

How to... Get Your Travel Insurance Claims Paid

  1. Time: money losses should be reported to police within 24 hours. Other claims, such as theft of property should be notified to the insurance company as soon as possible.
  2. Extra expenses: if you travel against medical advice you won't be covered for any extra expenses you incur
  3. Seek medical advice: it's very important to seek medical advice in the country you're in, even if its for a minor injury - don't book a flight home to see a doctor as this may not be covered!
  4. Accessing important information: most travel insurers issue emergency assistance cards. Distribute to all relevant employees as soon as possible. If you have an internal intranet, post the details on there or include details with travel documents.
  5. Emergency call: when contacting an emergency provider, make sure you have the following information to hand
  • Name of the person
  • Policy number
  • Contact details of the person concerned
  • The address where they are located
  • Nature of the emergency or the assistance required
  • Employer’s name
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Thanks very much for your excellent service. You seem to be alone in the whole insurance world in understanding our business and its needs!

Nathan J

 

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About La Playa Arts & Entertainment

Specialist & Independent

Specialist & Independent

The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organization.

Our policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for entertainment and the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across US and UK

 

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Charlene Gill

ACCOUNT EXECUTIVE

Direct Dial: 646 665 7737

Mobile: 917 715 4672

Email: charlene.gill@laplayainsurance.com

Twitter: @LaPlayaAdviser

+1 646 665 7737
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