Claims

Claims

Please report your claim by email or phone. We'll help put your claim together and work with the carriers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us: 

Homeowners claims: charlene.gill@laplayainsurance.com

Commercial claims: elaine.lamb@laplayasurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00AM - 5.30PM EST.

OR

2. Telephone us on 646 665 7737

OR

3. Call your insurer using the 24-hour claims hotlines:

One Beacon 877 248 3455
Chubb 1 800 252 4670
Hanover 1 800 628 0520
The Hartford 1 800 243 5860
Aspen 1 646 502 1000
HCC Total Events 781 994 6000


If your carrier is not listed here, please refer to your policy documents or your carrier's website.

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Glad we've gone with you - service has been really prompt and professional.

D. Oliver, Venue

 

Ready to work with us?

You can call us to talk more about your business on +1 646 665 7737

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About La Playa Arts & Entertainment

Specialist & Independent

Specialist & Independent

The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organization.

Our policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for entertainment and the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across US and UK

 

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+1 646 665 7737
+44 (0) 20 3865 0149
+44 (0) 1223 200650