Claims

Claims

Please report your claim by email or phone. We'll help put your claim together and work with the carriers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us: 

Homeowners claims: charlene.gill@laplayainsurance.com

Commercial claims: elaine.lamb@laplayasurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00AM - 5.30PM EST.

OR

2. Telephone us on 646 665 7737

OR

3. Call your insurer using the 24-hour claims hotlines:

One Beacon 877 248 3455
Chubb 1 800 252 4670
Hanover 1 800 628 0520
The Hartford 1 800 243 5860
Aspen 1 646 502 1000
HCC Total Events 781 994 6000


If your carrier is not listed here, please refer to your policy documents or your carrier's website.

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La Playa: Insurance with Intelligence. Passionate. Discerning. Independent.

 

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About La Playa Fine Arts

Specialist & Independent

Specialist & Independent

Our in-depth understanding of the unique risk exposures in the art world means we speak your language - and we can save you time and hassle in the event of a claim. Our expertise is backed up with efficient and highly personal service and our wealth of experience spans over 50 years.

Whatever your specialism, we’ll take a creative and innovative approach to structuring your Fine Arts insurance programme and select for you an insurer who demonstrates understanding and experience of your field.  We’ll support you with great advice - helping you manage your risks and make good decisions to protect your organization or collection. 

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective.

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across US and UK
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+1 646 665 7737
+44 (0) 20 3865 0149
+44 (0) 1223 200650