Claims

Claims

Please report your claim by email or phone. We'll help put your claim together and work with the carriers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.

What to do if you need to make a claim:

1. Email us: 

Homeowners claims: charlene.gill@laplayainsurance.com

Commercial claims: elaine.lamb@laplayasurance.com

Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00AM - 5.30PM EST.

OR

2. Telephone us on 646 665 7737

OR

3. Call your insurer using the 24-hour claims hotlines:

One Beacon 877 248 3455
Chubb 1 800 252 4670
Hanover 1 800 628 0520
The Hartford 1 800 243 5860
Aspen 1 646 502 1000
HCC Total Events 781 994 6000


If your carrier is not listed here, please refer to your policy documents or your carrier's website.

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About La Playa Marine

Specialist & Independent

Specialist & Independent

Our Marine team has decades of experience in yacht insurance – we can guide you through the decision-making process, providing personalized risk advice and protecting your precious downtime. We provide a human face to make sense of marine insurance – real people who work with you at your pace, providing as much (or as little) detail as you wish.

But what makes us unusual is our “portfolio” approach, allowing you to combine your marine, home and vehicle insurance needs. This is no “bolt-on”: by streamlining specialist marine insurance with high net worth home and motor cover, we present an overall more attractive risk package to the insurer. This can mean better rates and time savings - just one payment and a single policy anniversary, minimizing the possibilities for gaps in cover and maximizing your peace of mind.

Advice You Can Trust

…from an expert who understands you

  • Specialist, global policies for affluent lifestyles
  • Independent, specialist advice
  • Boutique–style, luxury service
  • “Can do” culture
  • Worldwide capability: offices in London & New York
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