Please report your claim by email or phone. We'll help put your claim together and work with the carriers to achieve a quick and comprehensive settlement. You may need to supply hard copies of documents associated with the claim later in the process.
What to do if you need to make a claim:
1. Email us:
Homeowners claims: [email protected]
Commercial claims: [email protected]
Please include a brief description of the incident/damage with details of your name, policy holder name (if different), policy number, insurer, your daytime telephone number and email address, date of incident and, if applicable, details of when and where the incident was reported, together with a crime number. Claims will be dealt with Monday to Friday 9.00AM - 5.30PM EST.
2. Telephone us on 646 665 7737
3. Call your insurer using the 24-hour claims hotlines:
One Beacon 877 248 3455
Chubb 1 800 252 4670
Hanover 1 800 628 0520
The Hartford 1 800 243 5860
Aspen 1 646 502 1000
HCC Total Events 781 994 6000
If your carrier is not listed here, please refer to your policy documents or your carrier's website.