Welcome to La Playa's specialist Arts & Entertainment insurance practice. Our expert team provides tailor-made insurance and financial advice for performing arts organisations, venues, festivals, orchestras, opera, theatre and dance companies.
The definition of 'property' in arts and entertainment varies widely - from digital assets to hired-in equipment to props, set, wardrobe, merchandise on tour and sheet music. We'll guide you on how much to insure for so that you avoid the trap of under-insurance, which could cost you dearly...
What if...
...you hire-in professional kit that gets damaged during a performance or rehearsal?
...your venue is flooded and the wardrobe you hired gets ruined?
...a musician loses their sheet music while on tour - or worse, their instrument?
La Playa is a registered broker at Lloyd's of London, an elite status which gives us direct access to the world's premier specialist insurance market.
We understand the risks and pressures you face - and we speak your language. We can support you with expert advice, helping you make good insurance decisions for your organisation. You'll find us great to work with, and our personal service saves time and hassle on claims.
Our exclusive portfolio policies are designed to provide the best possible cover, streamlining costs by placing many risks under a single contract. We work closely with trade associations to keep our fingers on the pulse - and to keep you ahead of the game in managing risk as the sector evolves and changes.
The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation.
Our policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.
At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!
As a Lloyd's broker, La Playa has solutions for even the most complex risks, and our services also include Business Protection and Employee Benefits. But what does "Boutique Service" actually look like?
1
Careful listening to really understand your needs and priorities
2
As much help as you need with completing forms to provide risk information
3
A discreet and complimentary appraisal* to assess the risks and ensure you have the right coverage where you need it
4
An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
5
Careful monitoring of the carriers’ financial strength, claims and customer service
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An independent recommendation of the best policy for you - and why
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Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies
*subject to insurer availability
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An intelligently designed portfolio of protection across multiple asset classes, liabilities and territories
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Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
10
A dedicated adviser so you can speak to the same person each time.
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Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
12
Direct phone and email access to your adviser for questions and advice.
13
Policy documents emailed to you - no logins and passwords to remember
14
An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement
“I found the service very welcoming and helpful. Feeling very uncertain about our needs and requirements meant I was a little nervous about the whole process, but [La Playa] was very patient and explained everything simply and slowly.”
“Service was good and you found the best value for money cancellation quote.”
Working with La Playa engenders a feeling of complete confidence. The sheer of joy of their professional service made the decision to move our contract very simple. Not to mention that we saved over £3000 in the process!”
“Having dealt with several insurers, I am pleasantly amazed by the speed and efficiency of La Playa`s work!”
“These guys are the only insurance people I will tolerate speaking to these days, as they are actual humans (with both a brain and a heart!) and offer very good packages too - they answer calls and emails promptly and when I had an issue recently with my bank were very helpful to get it fixed.”
“Your colleagues were amazing in helping me after hours. They were professional and very quick in dealing with me.”
“Delightful organisation to deal with.”
“Glad we've gone with you - service has been really prompt and professional.”
“You are fabulous :)”
“Thank you for providing such a rapid response. I shall certainly suggest your services when next I know of someone needing performing arts' insurance.”
“La Playa has an excellent understanding of the orchestral business and operates as a business partner, not just an insurance service. I wouldn't hesitate to recommend them, a great team.”
“One-stop shop for all insurance... very helpful when we had to make a claim”
“I can highly recommend La Playa insurance - they're great brokers, working almost exclusively with the arts sector and nothing ever seems to faze them, no matter how complex the request! ...They will find you the best deal.”
“I just love it that you are all in the loop of what we are doing.”
“Thank you so very much for this [and] for providing such a professional service”
+44 (0) 20 3865 0149 
