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La Playa: Insurance with Intelligence®

Cyber Risks Insurance

Cyber Insurance is a must for arts organisations. The invisible threat of cyber-crime, combined with the potential for tech infrastructure to fail, and ever-changing regulation, represents a new risk minefield - with financial impacts that could cripple a fragile budget.

Does your arts organisation...

...hold sensitive data about patrons and supporters (think of your trustees)?

...rely on revenue from online booking systems?

...use social media to engage audiences?

...use creative content that's subject to copyright online?

...work with volunteers? Are they trained to manage online and data risks?

In your day to day work, your organisation may be exposed to risks of data breach, intellectual property infringement, defamation and network downtime. Without specialist insurance against such perils, you won’t be protected against the risks that arise in cyberspace. Would your budget cope with a lawsuit?

Even the tightest cyber security won't protect you from the human factor: who's not going to plug in a malware-loaded memory stick left in the WC and marked "Pay Reviews"?

Help is at hand: traditionally beyond the reach of many arts sector budgets, La Playa’s Cyber Liability insurance provides an affordable solution as part of our specialist Arts Portfolio policy.

What if:

  • Your network or ‘cloud’ were hacked – and the data regulator insists you notify customers of the breach?
  • A malware attack interrupts your ticketing website?
  • You incur cost in reconstituting valuable data that’s been stolen?
  • The data regulator enforces painful financial penalties on you following a breach?
  • A volunteer accidentally shares patron data?

If you have an online presence and are using social media, then you’re vulnerable. Globally. It’s important to work with an insurance broker who really understands the arts sector and can support you with expert advice and specialist insurance.

Cyber Risks Insurance can include:

Protection against costs, expenses and liability arising from:

  • Breach of Privacy or Confidentiality – critical defence against your liability for violation of privacy rights or breach of confidential information
  • Data Breach Costs – reimbursement of your costs incurred in dealing with a regulatory investigation, including post-breach costs such as legal, PR & crisis management expenses, customer notifications, credit monitoring and identity theft monitoring costs, and network forensics
  • Regulatory Fines or Contractual Damages – to reimburse sums you’re legally obliged to pay as a direct result of a breach of privacy law or contractual obligation, including PCI-DSS penalties
  • Cyber Liability Insurance – your liability for customer/user financial loss or denial of access
  • Business Interruption – for your lost income as a result of viruses, network failure or damage, hacking or cyber-crime causing ‘down-time’
  • Data Extortion – protection against the threat of extortion as the result of ransomware, theft of data, or damage to your computer network
  • Problems with an outsourcer - we’ll help build protection wherever you face loss or liability, and wherever it arises in your supply chain – including cloud providers & overseas data processors
  • Costs of restoring or recreating data

Click here to take a trip with us through the cyber risks insurance universe – get informed, clued-up and insured.

Read our blog 10 Reasons Arts Organisations Need Cyber insurance

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How we can protect your arts organisation...

Business Interruption Insurance
Business Interruption Insurance
Business Protection
Business Protection
Cancellation and Non-Appearance
Cancellation and Non-Appearance
Performing Arts Insurance
Performing Arts Portfolio
Cyber Risks Insurance
Cyber Risks Insurance
Directors & Officers Liability
Directors & Officers Liability
Employers' Liability
Employers' Liability
Employment Practices Liability
Employment Practices Liability
Key Person Insurance
Key Person Insurance
Legal Expenses
Legal Expenses
Motor Insurance
Motor Insurance
Pensions and Benefits
Pensions and Benefits
Performing Arts Portfolio
Performing Arts Portfolio
Professional Indemnity
Professional Indemnity
Property & Equipment
Property & Equipment
Public & Products Liability
Public & Products Liability
Travel & Personal Accident
Travel & Personal Accident
Trustee Liability
Trustee Liability

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Specialist & Independent

The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation.

Our policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!

As a Lloyd's broker, La Playa has solutions for even the most complex risks, and our services also include Business Protection and Employee Benefits. But what does "Boutique Service" actually look like?

The La Playa Way: Your Personal Risk Concierge

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1

Careful listening to really understand your needs and priorities


2

As much help as you need with completing forms to provide risk information


3

A discreet and complimentary appraisal* to assess the risks and ensure you have the right coverage where you need it


4

An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions


5

Careful monitoring of the carriers’ financial strength, claims and customer service


6

An independent recommendation of the best policy for you - and why


7

Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies
*subject to insurer availability


8

An intelligently designed portfolio of protection across multiple asset classes, liabilities and territories


9

Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down


10

A dedicated adviser so you can speak to the same person each time.


11

Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers


12

Direct phone and email access to your adviser for questions and advice.


13

Policy documents emailed to you - no logins and passwords to remember


14

An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement


...and more. La Playa’s Personal Risk Concierge promises only the best,
ensuring that every client we work with is given utmost priority.
No call centres, hold music, hidden fees. with La Playa, you are our most important client.

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for entertainment and the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across US and UK
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Tracey McCreath

Tracey McCreath ACII

HEAD OF MEDIA, ENTERTAINMENT & BROKING OPERATIONS

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