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La Playa Arts & Entertainment: Insurance with Intelligence®

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La Playa: Insurance with Intelligence®

Travel & Personal Accident Insurance

Every organisation should protect its most valuable asset: its people. So why not offer them the best possible protection?

What if?

…the principal performer is injured abroad and requires 2 months’ recuperation? How do you minimise the disruption to your organisation that's caused by the absence?

…your artistic director falls ill abroad, just days before he was due to sign a major new contract to show your company’s production? How do you take care of your valuable employee and still secure the contract?

Travel & Personal Accident Insurance

CASE STUDIES

A director travelled to Malaysia on business. While he was there, an explosion occurred at his accommodation; this resulted in him suffering 48% burns to his head, face, arms and back. Due to the severity of his injuries two family members were flown out to be with the claimant. Following his admission to hospital the claimant passed away due to the injuries suffered from the accident. His insurance was for Personal Accident and Business Travel, and a claim was paid for the appropriate benefits under the Personal Accident policy, plus costs incurred under the Medical section, including the travel, sustenance and accommodation expenses of the two relatives. Additionally, the Personal Effects that were destroyed in the explosion were also paid for.
Total claim: £975,000

An employee was rendered paraplegic after a horrific car accident. Contact was made with his consultant to determine if the condition was permanent. As soon as this was established, the claim was settled for the permanent total disablement benefit, payable under the policy.
Total claim: £325,000

An employee travelled to Spain; whilst walking out one evening she was run over and tragically, she passed away. Due to the circumstances of the incident her parents travelled out to Spain. Her Personal Accident insurance paid out full benefits, and the travel, sustenance and accommodation expenses of her parents. Under the Business Travel section of the policy this also provided cover for Legal Expenses to pursue a claim against a third party who had caused bodily injury. This was pursued and was successful in claiming damages from the responsible third party.
Total claim: £140,000

An employee was injured in a terrorist attack. She suffered permanent partial injuries, but the precise nature of such injuries would normally take some time to establish. In order to provide a quick resolution, the nature of her injuries were determined as soon as possible in liaison with the consultants and the Insurer was able to make an earlier offer to help her move on with her life.
Total claim: £120,000

*Claims provided by Chubb Insurance

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How we can protect your arts organisation...

Business Interruption Insurance
Business Interruption Insurance
Business Protection
Business Protection
Cancellation and Non-Appearance
Cancellation and Non-Appearance
Performing Arts Insurance
Performing Arts Portfolio
Cyber Risks Insurance
Cyber Risks Insurance
Directors & Officers Liability
Directors & Officers Liability
Employers' Liability
Employers' Liability
Employment Practices Liability
Employment Practices Liability
Key Person Insurance
Key Person Insurance
Legal Expenses
Legal Expenses
Motor Insurance
Motor Insurance
Pensions and Benefits
Pensions and Benefits
Performing Arts Portfolio
Performing Arts Portfolio
Professional Indemnity
Professional Indemnity
Property & Equipment
Property & Equipment
Public & Products Liability
Public & Products Liability
Travel & Personal Accident
Travel & Personal Accident
Trustee Liability
Trustee Liability

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Testimonials

What Our Clients Say

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“I found the service very welcoming and helpful. Feeling very uncertain about our needs and requirements meant I was a little nervous about the whole process, but [La Playa] was very patient and explained everything simply and slowly.”

Anna P,

Festival

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“Service was good and you found the best value for money cancellation quote.”

Dave L,

Festival

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Working with La Playa engenders a feeling of complete confidence. The sheer of joy of their professional service made the decision to move our contract very simple. Not to mention that we saved over £3000 in the process!”

Rosie T.,

Festival Director, Canterbury Festival

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“Having dealt with several insurers, I am pleasantly amazed by the speed and efficiency of La Playa`s work!”

Toby C.,

Head of Communications, Academy of Ancient Music

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“These guys are the only insurance people I will tolerate speaking to these days, as they are actual humans (with both a brain and a heart!) and offer very good packages too - they answer calls and emails promptly and when I had an issue recently with my bank were very helpful to get it fixed.”

George,

La Playa business client

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“Your colleagues were amazing in helping me after hours. They were professional and very quick in dealing with me.”

Antoine D

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“Delightful organisation to deal with.”

Graham B,

Event Management

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“Glad we've gone with you - service has been really prompt and professional.”

D. Oliver,

Venue

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“You are fabulous :)”

Aycin D

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“Thank you for providing such a rapid response. I shall certainly suggest your services when next I know of someone needing performing arts' insurance.”

Actors of Dionysus

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“La Playa has an excellent understanding of the orchestral business and operates as a business partner, not just an insurance service. I wouldn't hesitate to recommend them, a great team.”

Britten Sinfonia

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“One-stop shop for all insurance... very helpful when we had to make a claim”

Jo T,

Orchestra

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“I can highly recommend La Playa insurance - they're great brokers, working almost exclusively with the arts sector and nothing ever seems to faze them, no matter how complex the request! ...They will find you the best deal.”

Lindsey D.,

General Manager, Akram Khan Dance Company

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“I just love it that you are all in the loop of what we are doing.”

Cathy H,

Artichoke

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“Thank you so very much for this [and] for providing such a professional service”

Mandy S.

Specialist & Independent

The arts present a very specific set of risk exposures – and now your digital and online risks can expose you globally. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organisation.

Our policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk. The show must always go on - insurance isn’t just about processing a claim, it’s about thinking laterally to solve challenges and problems fast.

At La Playa, we’re passionate about the arts and creative industries – many of us are practitioners and active consumers; in fact, La Playa founded the first ever corporate art collective!

As a Lloyd's broker, La Playa has solutions for even the most complex risks, and our services also include Business Protection and Employee Benefits. But what does "Boutique Service" actually look like?

The La Playa Way: Your Personal Risk Concierge

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1

Careful listening to really understand your needs and priorities


2

As much help as you need with completing forms to provide risk information


3

A discreet and complimentary appraisal* to assess the risks and ensure you have the right coverage where you need it


4

An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions


5

Careful monitoring of the carriers’ financial strength, claims and customer service


6

An independent recommendation of the best policy for you - and why


7

Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies
*subject to insurer availability


8

An intelligently designed portfolio of protection across multiple asset classes, liabilities and territories


9

Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down


10

A dedicated adviser so you can speak to the same person each time.


11

Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers


12

Direct phone and email access to your adviser for questions and advice.


13

Policy documents emailed to you - no logins and passwords to remember


14

An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement


...and more. La Playa’s Personal Risk Concierge promises only the best,
ensuring that every client we work with is given utmost priority.
No call centres, hold music, hidden fees. with La Playa, you are our most important client.

Advice You Can Trust

…from an expert who understands you

  • Specialist insurance for entertainment and the arts
  • Independent professional advice
  • Relationship-based service: right beside you when you make a claim
  • “Can do” culture
  • Seamless insurance across US and UK
Instrument
Tracey McCreath

Tracey McCreath ACII

HEAD OF MEDIA, ENTERTAINMENT & BROKING OPERATIONS

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