When Things Go Pear-Shaped – and it’s your fault
If your work involves selling your knowledge, services and expertise to others, then Errors & Omissions insurance (E&O) is a must. It’s an essential piece of armour for anyone who could be sued for making a mistake.
What is E&O insurance?
In this everything-by-yesterday world, even the most respectable company can find itself in dispute with a client over an error, a delay or alleged breach of contract. E&O insurance provides indemnity for losses you are legally liable for if you make a mistake or are negligent, or if your product or service is defective, inadequate or fails to perform.
Why do I need it?
In the political climate of harmonization and consumer protection, it’s hard to keep up with changes in the law, and many companies find themselves embroiled in expensive disputes without realizing they’d done anything wrong. Failing to defend these allegations properly could cause irreparable damage to the reputation and financial stability of your business. Every day your business could be exposed to allegations of:
Negligence or breach of duty of care
How will it protect my business?
Errors & Omissions Insurance helps with:
A TV broadcaster aired a commercial with the incorrect voice-over. The insurer helped broker a deal with the customer, who accepted free media space and dropped the case for compensation.
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“I just love it that you are all in the loop of what we are doing.”
“Thanks very much for your excellent service. You seem to be alone in the whole insurance world in understanding our business and its needs!”
“Your colleagues were amazing in helping me after hours. They were professional and very quick in dealing with me.”
These guys are the only insurance people I will tolerate speaking to these days, as they are actual humans (with both a brain and a heart!) and offer very good packages too - they answer calls and emails promptly and when I had an issue recently with my bank were very helpful to get it fixed.
La Playa's specialist Mediatech team can help you protect your business with smart, flexible, high-performance insurance - with a friendly human UI. We understand the risks and pressures you face - and we speak your language. We’ll support you with great advice - helping you make good decisions for your organization. Our specialist policies can help streamline costs, and we’ll always help you stay ahead of the game in managing risk.
As a Lloyd's broker, La Playa has solutions for even the most complex risks, and our services also include Business Protection and Employee Benefits. But what does "Boutique Service" actually look like?
Careful listening to really understand your needs and priorities
As much help as you need with completing forms to provide risk information
A discreet and complimentary appraisal* to assess the risks and ensure you have the right coverage where you need it
An independent market review - so you don’t have to shop around comparing policies, cover limits, risks covered and smallprint exclusions
Careful monitoring of the carriers’ financial strength, claims and customer service
An independent recommendation of the best policy for you - and why
Specialist policy wordings from underwriters who have demonstrated excellence and deep understanding of your risk exposures. We have analyzed a wide range of policy wordings and have selected only the best for our panel. Our advisers have a deep working knowledge of these policies
*subject to insurer availability
An intelligently designed portfolio of protection across multiple asset classes, liabilities and territories
Advice on how best to manage your risks - to keep you safe but also to keep insurance costs down
A dedicated adviser so you can speak to the same person each time.
Expert guidance on valuations, security and risk management, and connecting you with specialist advisers and suppliers
Direct phone and email access to your adviser for questions and advice.
Policy documents emailed to you - no logins and passwords to remember
An advocate beside you if you make a claim - thinking laterally to mitigate the impact, making useful connections to get you back up and running, and driving through a swift financial settlement
Tech-based business is 24/7, global and borderless, always exposing you to new risks and liabilities - often in unfamiliar places. As the law struggles to keep pace with technology, insurance can provide a real safety net if you fall foul of changing legislation.